1) What is the Better Business Bureau Online Reliability Program
SpookMaster proudly participates in the Better Business Bureau Online Reliability Program.
It can sometimes be difficult to tell the reputable websites and online services from those that are
not. The BBBOnLine Reliability seal provides you an easy way to distinguish reliable websites and
online services. Reliability participants such as SpookMaster also abide by the BBB Code of Online
Business Practices.
Reliability participants are members of their local Better Business Bureau,
pledge to meet the BBBOnLine Reliability standards for ethical online business practices and have agreed
to resolve complaints using the BBB's dispute resolution program or a similar program. Companies must
live up to these promises or lose the right to remain in the program.
To learn about SpookMaster and our history of performance with the Better Business Bureau, click on the
link below.
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2) How Much Do I Pay for a Subscription
To subscribe, you pay the listed sale price contained on the
SUBSCRIBE page. Sale prices
change throughout the Halloween season. Subscribers make a one-time payment. You will be
charged only once. This is NOT a monthly or annual fee.
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3) Is the Subscription Cost a One-Time Charge or Do I Get Charged a Monthly Rate
Subscribers make a one-time payment. You will be
charged only once. This is NOT a monthly or annual fee.
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4) I am Concerned About Using My Credit Card or Debit Card Online
We understand your concern about sending credit card or debit card information via the internet. That is why we use
VeriSign and PayPal, two of the most trusted names in payment processing over the internet. SpookMaster
is also a member of the Better Business Bureau Online Reliability Program.
Our credit card (debit card) data entry screen uses SSL encryption to ensure safety. When you get to the credit
card data entry screen (after you have verified your order) you can click on the little padlock on your
browser toolbar to verify the security of the transaction.
You can also check with your credit card or debit card issuer to determine their policy on fraud and theft. Many
credit cards and debit cards protect you from fraudulent charges, although we assure you that no fraud will occur. To
find out more about credit card or debit card policies, click here.
SpookMaster accepts Visa, MaterCard, Bankcard, and PayPal. You can subscribe with a credit card
or debit card. We are sorry, but we can only accept electronic payments at this time.
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5) What Do I Get When I Subscribe
When you subscribe, you get access to a special website that is not available to the public. This website
contains patterns that you can use to carve or paint pumpkins for your Halloween festivities. When
you subscribe, you will get immediate access to the special website where you can click on the patterns you
want and print them or save them, and you can download a Mix n' Match Acrobat file
that contains the Mix n' Match patterns.
Basically, the subscriber site works exactly the same way as this free site. Make sure to give this
free site a full test drive before you subscribe.
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6) How Long Can I Have Access to the Subscriber Site After I Subscribe
When you subscribe, you get immediate access to the subscriber site and you can access that site through
at least January of next year. When you access the site, you can also download and save the patterns for
personal future use, so you will have the patterns on your computer forever (or as long as you own your
computer, whichever comes first).
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7) How Long Can I Have Access to the Subscriber Patterns After I Subscribe
When you subscribe, you get immediate access to the subscriber site and you can access that site through
at least January of next year. You can also download and save the patterns for
personal future use, so you will have the patterns on your computer forever (or as long as you own your
computer, whichever comes first).
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8) I am Trying to Subscribe But Am Having Some Problems
If you are having any problems with trying to subscribe, please visit our
Troubleshoot page where you will find
a troubleshooting guide to answer questions and solve problems.
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9) Can I Share The SpookMaster Patterns With Others
SpookMaster patterns are copyrighted so sharing is limited. Please visit our
COPYRIGHT page to learn about
allowable use and restrictions.
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10) If SpookMaster Adds More Patterns to the Site Before Halloween, Do I Have to Pay Again
to Access Them?
No. You only have to subscribe once to get access to all patterns, including new
ones, through at least January of next year. If you subscribe today, you can check back
later to see if we have added any new patterns that you might like.
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